I'm Manoj, a Senior Digital Test Engineer / Senior Consultant at Concept Quality Reply, based in Turin, Italy. I help connect the quality of digital products with the business processes, teams and decisions behind them.
My background spans 11+ years in digital, including 6+ years in software testing, building on earlier experience in development, design and digital communication. My testing work includes cross-platform automation, distributed performance testing, API validation and delivery coordination. Today, my focus includes SAP, Salesforce, Microsoft Dynamics 365 and ServiceNow, alongside custom web, mobile and integrated applications.
Understand the concern → identify the missing evidence → discuss the right support. Start with the resource closest to your situation; you can also contact me directly without completing a guide.
 Make the business concern clearer.
For business and product leaders · EN / IT |
 Give the team a shared QA vocabulary.
For teams and onboarding · EN / IT |
Working with AI-generated output? Use the QA & testing collection in Human-First Prompts to make assumptions, evidence requests and human review explicit when preparing a brief. A specialist AI evaluation engagement can then be scoped around the actual system and its risks.
The latest advisory collection combines source-backed reading, small orientation tools and optional assistant skills. Its useful result is a clearer question or discussion brief. These eight guides are currently private previews; request the topic that fits your situation through LinkedIn.
| Guide | What it can help you clarify |
|---|---|
| Digital Platform Testing Guide | Which platform, business journey and quality question to explore first. |
| SAP Testing Readiness | Process, role, integration and acceptance questions around an SAP change. |
| ServiceNow Testing Readiness | Workflow outcomes, upgrade questions and the scope of ATF evidence. |
| Salesforce Release Confidence | Questions about Apex, configuration and business outcomes across a CRM release. |
| Dynamics 365 Testing Navigator | Which application family and acceptance context apply before discussing RSAT or Power Apps tools. |
| AI Testing Evidence Guide | Acceptable behaviour, evaluation evidence, ownership and human review. |
| Platform Performance Brief | The demand assumptions behind average business transaction rates, with limits on what the calculation means. |
| Web Portal Quality Guide | Journey, identity, accessibility and cross-platform handoff questions. |
Mention the guide or platform and the decision ahead. Preview access and any further collaboration are agreed individually.
When the questions need real evidence, interpretation or execution, we can agree a professional scope. The improvements below are objectives to discuss; the achievable outcome depends on the starting point, evidence, scope and responsibilities.
| Your challenge | Professional support to scope | Intended improvement |
|---|---|---|
| A critical release is approaching, but confidence is low | Risk and coverage review, dependencies and release evidence. | Clearer release criteria, evidence gaps and decision ownership. |
| Regression is slow, automation is fragile, or performance surprises arrive late | Feedback bottlenecks, automation reliability, workload assumptions and CI/CD integration. | A prioritised improvement backlog and more relevant feedback against agreed quality targets. |
| Teams and suppliers report progress differently | Shared quality criteria, test management and reporting responsibilities. | Comparable evidence and clearer escalation paths. |
| An ERP/CRM change crosses several platforms | Business-journey validation across applications, integrations and data handoffs. | Shared coverage priorities and visibility of cross-system acceptance gaps. |
| AI features need more than a happy-path demo | Evaluation scenarios, failure cases, human review and monitoring design. | An evaluation baseline and review criteria tied to the intended use. |
Choose the next level of support: a focused assessment to understand the constraint, hands-on delivery support for an agreed scope, or ongoing quality governance and enablement.
QA strategy & assessment · Functional & exploratory testing · API & integration testing · Web & mobile automation · Performance & load testing · UAT & release readiness · AI testing · Test management & delivery coordination
My practical background includes Selenium, Appium, JMeter, API testing and CI/CD integration. I start with the business process and the delivery constraint, then select the tools and specialist support that fit.
For a wider engagement, scope and team composition are agreed around the platform, responsibilities and delivery context.
I welcome consulting engagements, B2B delivery partnerships, collaboration with system integrators and software teams, and relevant professional opportunities.
Start with the platform or journey, the next decision and its timing, and the main uncertainty. A short message is enough; you do not need a completed assessment or a chosen tool. Keep client names, credentials and internal documents out of the initial message.
An initial exchange can clarify whether a focused assessment, delivery support or a B2B collaboration is the useful next step. Scope, outputs and contracting arrangements are agreed before an engagement.
Technical & creative portfolio →
Personal professional profile. Scope, availability and contracting arrangements are agreed separately. Employer and platform references do not imply endorsement. © 2026 Manoj Rollo. Original text and artwork: all rights reserved. LICENSE.